How to Get and Speak to a Live Person at Qlink Wireless

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How to Get and Speak to a Live Person at Qlink Wireless

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Qlink wireless is a mobile phone company known for their affordability, and customer service. If you have any questions about the change from Qlink to Freedom Mobile, they are available 24/7 to answer them over the phone.

Qlink Wireless has been providing affordable cell phone plans through their company since 2009. Originally founded in Canada, Qlink has now been rebranded as Freedom Mobile because of a recent acquisition by Shaw Communications Incorporated. Shaw Communications is the 3rd largest telecommunication company in Canada. They offer a wide variety of services, including cable television, internet and home phone service.

Since Shaw Communications Incorporated bought Qlink, many people have been wondering what this acquisition means for Freedom Mobile and their customers. Freedom Mobile will still be providing all of the same great things that QLink was known for, such as affordable pricing plans, and customer service. Freedom Mobile is a subsidiary company of Shaw Communications Incorporated, and are now using the same network.

How can I join Qlink wireless?

If you have a Qlink wireless phone, it is easy to join Qlink wirelessly. If you would like to sign up for the Freedom Wireless family plan that has unlimited Canada-wide talk and text, head on over to  to sign up. You can also check out the Freedom Family Plan by clicking here. Freedom Wireless Inc. is a subsidiary of Shaw Communications Incorporated, and they allow you to choose a plan based on your needs. Freedom Wireless is not only an affordable company, but also provides great customer service and coverage across Canada.

What to do if there is a long queue with the live chat/phone call?

If you are trying to get ahold of Qlink Wireless, and there is a long queue to speak with someone, you have the option to send them an email instead. This guarantees that they will be getting your question and will be able to help you. If you are trying to contact them through live chat or through the phone, there may be long queues waiting for your call or chat. If this is the case, it is better to try again another day.

Is there a fee to talk to customer service?

No, there is no fee to speak with them by email or phone. If you are interested in the Qlink to Freedom conversion, there is no fee to speak with customer service.

Can I call them after hours?

Yes, if you are trying to contact Qlink Wireless and there is a long queue, you can send them an email and they will be able to answer your question. If you have any questions or concerns, they are available 24/7 over the phone. If you are trying to contact them over the phone or by live chat, there may be a long queue.

Can I choose a different plan?

Yes! If you would like to change your plan, you can choose to change it at anytime. All of the plans come with unlimited Canada-wide talk and text. You are able to choose a plan based on your needs.

How can I get my number transferred over?

You are able to do this by filling out an application and downloading the transfer form available here. You are then able to fax this form to them. They will then be able to send you a confirmation telling you when your number will be transferred over. Once your number has been transferred, it will take at least 24 hours for your number to be active.

Is there a fee for canceling?

There is no fee for canceling once the transfer has been completed and your phone has been activated. You will only be responsible for the fees that are associated with the number transfer.

How can I contact Qlink Wireless?

If you are trying to contact Qlink Wireless, you can either use live chat support or by phone. It is important to note that email is not instant messaging and it may take a while for a response, so it is best to call them instead.

Which is the best communication channel to use on Qlink wireless?

Both live chat support and telephone support are available for Qlink wireless customers. Live chat is available from 8 am to 11 pm Monday through Friday, from 9 am to 7 pm on Saturday and Sunday, and from 9 am until 6 pm on holidays. For telephone support, you can call them at 1-866-803-1041. It is important to note that the hours of availability may vary depending on the time of year you are calling.

How often do I have to pay for my phone plan?

You only have to pay for your plan every month. However, there are some plans that may have a different time frame of billing. If you would like to know more information visit  Freedom Mobile’s customer service page.  Scroll down to the bottom of the page and where it says “What is included in my Freedom Mobile plan?” You can find more details on each of the plans available.

How to speak to a live person at Qlink wireless?

When people call the phone number, they will only be able to speak with an automated attendant. In order to speak with a live person, you must first enter information like your phone number and answer some questions. This will then connect you to a customer representative who can provide you with the assistance that you need.
If you are using live chat, there may be a queue waiting for your support. If this is the case, it is best to try again at another time or by phone.

Final Thoughts

Freedom Mobile was one of the most affordable cell phone companies in Canada. Their price plan was very attractive and their service was great! They are still offering their great cell phone plans, with unlimited Canada-wide talk and text. We don’t know exactly what Shaw Communications Incorporated has planned for Freedom Mobile, but it will be interesting to see how they grow as a company. Freedom mobile is an excellent choice for those who are looking for a cheap plan without sacrificing service.

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